You fully control your website only if three things are in your name or covered in writing: the domain registration, the hosting account, and the rights to the design and code. Paying the invoice doesn’t settle any of them, and you can check most of this today without calling anyone.
Most owners never look until something goes wrong. The designer stops answering. The card on the hosting account expires. A new agency asks for a login nobody can find. That’s a terrible moment to learn your domain was registered under a freelancer’s name six years ago, so run this check while everybody’s still friendly.
Your website is really three separate things
People say “my website” as if it’s one object. It isn’t, and each piece can belong to someone different.
The domain is your address. Whoever is listed as the registrant holds it, no matter who paid the renewal. Our guide on finding and buying a domain covers how that works if you’re starting fresh.
The hosting is the computer your site lives on. Whoever holds that account decides who gets in.
The site itself is the design, code, words and photos. This is the part owners assume they bought outright, and it’s the one most likely to be murky.
The 15-minute check
- Look up your domain. Go to ICANN Lookup and type it in. The Registrar field tells you which company it’s registered through. The owner’s name is often hidden for privacy, so a blank there proves nothing either way.
- Log in at that registrar. If you can get in and the account shows you or your company, you’re in good shape. If you’ve never heard of that company, you’ve found your first problem.
- Check the contact email. Renewal notices and transfer approvals go there. It should be an address you’ll control for years, not your designer’s and not one belonging to the employee who left in 2021.
- Find the hosting bill. Search your email and card statements. No bill anywhere means someone else holds the account. That isn’t automatically bad, since plenty of managed plans work that way, but you need to know how you’d leave.
- Check your admin access. On WordPress, log in and open Users. You want a login with your own email set to Administrator. If you’re using Wix or Squarespace, check whose account the site sits under.
- Search your contract. Look for “ownership,” “assignment,” “license” and “transfer.” No contract at all is also an answer, just not a comforting one.
- Ask for a backup. Ask where the latest copy of your site is and whether you can have one. How quickly you get a straight answer tells you a lot.
While you’re in there, check who owns your Google Business Profile, Analytics and Search Console. They’re easy to forget, and your reviews and history live there. The same goes for anything you’ve built on social media versus your own site.
The part most owners get wrong: copyright
Here’s the uncomfortable bit. Under U.S. law, copyright starts with the author of the work. If an outside freelancer or agency built your site, the author usually isn’t you. And a transfer of copyright has to be in writing and signed by whoever owns those rights.
So it’s possible to pay in full and still not own the copyright in your custom design and code if the paperwork never said so. You’d likely still have some right to keep using what you paid for, but how far that goes is a question for a lawyer. “Likely” is a shaky thing to build a redesign on.
Stock photos, premium themes and paid plugins add another wrinkle. Each has its own license, and it may belong to the designer’s account rather than yours. Ask, especially before you move the site somewhere new.
None of this is legal advice. If real money or a real dispute is involved, pay an attorney for an hour.
If your name isn’t on it
Start polite and put it in writing. Most of these situations are old habits rather than bad intentions, and many designers registered domains for clients because it was easier at the time. Something this simple usually does it:
“We’re getting our business records in order. Please change the registrant on our domain to [company name] and send us the admin logins for the domain and hosting. Can you get that done by Friday?”
Then work through it in this order:
- Protect the site first. Keep the domain and hosting paid while you sort this out, and save your page text and images. A lapsed domain turns a paperwork problem into a real emergency.
- Get the registrant changed. Expect a delay if you plan to move registrars afterward. ICANN’s transfer FAQ says you can’t transfer to another registrar within 60 days of changing the registrant name, organization or email. Some registrars let you opt out, but they don’t have to.
- Get the transfer code. Once you’re the registrant, the same FAQ says your registrar must let you create the code or provide it within five calendar days of your request.
- If the designer has vanished, gather your invoices, emails and contract, then contact the registrar and ask what it will accept. Don’t count on them overriding the listed registrant on your word alone. Our guide on a web designer who stops responding covers what to try before you get there.
- If they’re refusing, talk to a lawyer. ICANN’s domain dispute policy exists, but it’s built for trademark disputes and abusive registrations, so don’t assume it fits a falling-out with your designer.
Who should hold what
The domain goes in your name, on a login you control. We wouldn’t make an exception for that one. If a designer needs access, give them access. They don’t need to be the owner.
Hosting is more flexible. A managed plan often means the provider holds the server account, which is a normal part of having someone else look after it. Paying someone to run your hosting is fine. The red flag is a provider who can’t tell you what you take with you when you leave.
For the build itself, get the rights in writing before work starts, along with what’s licensed and what isn’t. It takes one paragraph, and it’s far easier to ask for while everyone wants the job. We’ve got a checklist for before you hire a web designer if you’re at that stage.
Full disclosure, we sell website plans, so judge us by the same test. Our Website Care plans are month-to-month, you can cancel anytime, and you own everything.
Locked out, or inheriting a mess? If your current site needs a new home, see how our website redesign service works.
Common questions
If I paid for my website, do I own it?
Not automatically. The domain belongs to the listed registrant, the hosting belongs to the account holder, and copyright in custom work generally needs a signed written transfer. Check each one separately.
How do I find out who owns my domain?
Search it on ICANN Lookup to find the registrar. Owner details are often hidden, so log in at the registrar or ask it what it needs from you to confirm who the registrant is.
Can my web designer keep my domain name?
If the designer is the listed registrant, getting it back can take cooperation or legal help, even if you paid for it. Ask in writing first, keep your invoices and emails, and speak to a lawyer if they refuse.
Further Reading
Official sources on domains and copyright, worth reading before you make a move:
- ICANN – FAQs for Registrants: Transferring Your Domain Name
- ICANN – ICANN Lookup
- ICANN – Uniform Domain-Name Dispute-Resolution Policy
- Cornell Law School – 17 U.S. Code 201: Ownership of copyright
- Cornell Law School – 17 U.S. Code 204: Execution of transfers of copyright ownership

